Terms of service

Last updated: 19 October 2025

Website: www.scent2scent.com

Company Name: Scent2Scent 

Registered Address: 60 cavendish street, Keighley

Company Number: [Insert Company Number]

Contact Email: info@scent2scent.co.uk

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1. Introduction

Welcome to Scent2Scent (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website www.scent2scent.com(“Website”) and your purchase of perfumes, fragrance samples, and related products from us.

By accessing or using our Website, you agree to these Terms. If you do not agree, you must not use our Website.

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2. Eligibility

To place an order on our Website, you must:

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3. Products and Availability

We aim to display our products as accurately as possible, including descriptions, prices, and images. However, colours and packaging may vary slightly due to screen settings or manufacturer updates.

All products are subject to availability. We reserve the right to discontinue or modify any product at any time without notice.

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4. Prices and Payment

All prices are listed in Pounds Sterling (£) and will sate VAT at

Checkout unless otherwise stated.

We reserve the right to change prices at any time before your order is confirmed.

Payment must be made in full at checkout using one of our accepted methods (including credit/debit cards, or other listed options).

Payments are securely processed through trusted third-party payment gateways — we do not store your payment card details.

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5. Orders and Acceptance

When you place an order, you are making an offer to purchase the products. We will confirm receipt via email, but this does not mean your order has been accepted.

A contract is formed only when we send you a dispatch confirmation email.

We reserve the right to cancel or refuse any order if:

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6. Delivery

We deliver throughout the United Kingdom for international destinations please contact us directly using our email address (see our Shipping Policy).

Estimated delivery times are displayed at checkout and are not guaranteed.

Delivery charges are shown before payment.

Ownership of products passes to you once payment is received in full. Risk of loss or damage passes upon delivery to your address.

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7. Returns and Refunds

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

To start a return, please email info@scent2scent.com with your order number.

For hygiene and safety reasons, perfume bottles, samples, and cosmetics must be returned unused, unopened, and in their original packaging to qualify for a refund.

Refunds will be issued to your original payment method within 14 days of receiving the returned item.

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8. Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect product, please contact us within 2 days of receipt with your order number and photos of the issue.

We will offer a replacement, exchange, or refund in accordance with your statutory rights under the Consumer Rights Act 2015.

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9. Promotions and Discount Codes

Promotions, discount codes, or loyalty offers may be subject to additional terms.

Unless otherwise stated, promotional codes cannot be combined or applied retrospectively to previous orders.

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10. Intellectual Property

All content on Scent2Scent.com -including text, logos, graphics, and images — is the property of Prenado ltd or its licensors.

You may not copy, reproduce, or use our content without prior written consent.

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11. Privacy and Data Protection

We are committed to protecting your personal information.

Please review our Privacy Policy to understand how we collect, store, and use your data in compliance with the UK GDPR and Data Protection Act 2018.

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12. Limitation of Liability

To the fullest extent permitted by law, Scent2Scent will not be liable for any indirect, incidental, or consequential losses arising from your use of our Website or products.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

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13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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14. Changes to These Terms

We may update these Terms periodically. Any changes will take effect once posted on this page, with the “last updated” date revised accordingly.

Your continued use of our Website after changes are posted constitutes acceptance of the updated Terms.

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15. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@scent2scent.com

📍 Address: 60 cavendish street, Keighley